Community Outreach

JCEO’s Community Outreach centers play a crucial role as gateways to support, information, and confidential services for residents of Clinton and Franklin Counties. With a network of 14 strategically located centers, JCEO works to ensure accessibility of available resources to all of our North Country neighbors.

Each Community Outreach Center is staffed with dedicated Community Outreach Workers who are ready to assist individuals and families in need. All of our Community Outreach Centers, with the exception of Saranac Lake, include a food pantry for addressing immediate nutritional needs.

JCEO’s main office on Margaret Street in Plattsburgh serves families and individuals residing in Clinton County, and the main office on Valco Drive in Malone serves families and individuals residing in Franklin County. All other Community Outreach Centers focus on serving the specific needs of the families and individuals within their respective towns.

Food Pantries

Most of our Community Outreach Centers also host food pantries that supply individuals with a three day supply of food, up to eight times per year.

JCEO recovers thousands of pounds a food a month from local grocery stores and the nonprofit Feed America, which is then distributed in our food pantries.

Information & Referrals

Outreach Workers are knowledgeable about all of the services available in their community. If an Outreach Worker cannot help you directly, they will be able to help you contact the agency that can provide assistance.

Housing Assistance

Families facing eviction and/or homelessness are provided with information, referral and advocacy to appropriate community resources. We offer budgeting assistance to promote self-reliance and prevent future crisis. Funds for rent or security deposits are provided on a case-by-case basis and emergency utility assistance may also be offered.

Summer Camp Scholarships

With funding provided through the Community Services Block Grant, Stewart’s Holiday Match Program, and the Kiwanis Plattsburgh Breakfast Club, income eligible children within Clinton and Franklin Counties can receive scholarships to the Y Kids Camp, Camp Jericho, Basketball Camp, Soccer Camp, and others as requested.

Application Assistance

Outreach Workers can help individuals apply for programs they qualify for such as SNAP (Supplemental Nutritional Assistance Program), HUD (Housing and Urban Development), Weatherization, Empower, the Clinton County Christmas Bureau, and the Franklin County Holiday Helpers.

As a HEAP (Home Energy Assistance Program) Alternate Certifier in Clinton County, we can provide application assistance for Regular and Emergency HEAP, as well as Emergency Furnace Repair and Replacement, for income eligible renters and homeowners.

School Supplies

JCEO’s Community Outreach Program helps provide basic school supplies for school-age children in Clinton and Franklin Counties.

Medicaid Transportation

The Medicaid Transportation Program provides Medicaid eligible individuals with transportation to medical appointments.

If you are eligible for Medicaid and need to request transportation for a medical appointment, you may contact the Community Outreach Center in your town. Individuals residing in the Towns of Schuyler Falls, Beekmantown, Mooers and the City of Plattsburgh may contact the Plattsburgh office for assistance at 518-561-6310.

Or, you can call the Medical Answering Service directly at 1-866-753-4435.

The Medicaid Transportation Program is made possible by our volunteer drivers, and we are always looking for more dedicated individuals to join us! Drivers use their own vehicle and are reimbursed for their mileage. For more information on becoming a volunteer driver, contact us with the form below or click here!

Meet our Volunteer Drivers!

  • Altona Town Hall
    3124 Miner Farm Rd. Altona, NY 12910
    Call: (518) 236-7035 ext. 107
    Fax: (518) 236-7621
    altonaor@jceo.org
    M-W-F 8:30am - 4:00pm

  • 1908 Rte. 22 Keeseville, NY 12944
    Call: (518) 834-9043
    Fax: (518) 834-5510
    keesevilleor@jceo.org
    Mon & Wed 8:30am - 4:00pm

  • Black Brook Town Hall
    18 North Main St. Ausable Forks, NY 12912
    Call: (518) 647-5411 ext. 3
    Fax: (518) 647-1294
    blackbrook@jceo.org
    Tues & Thurs 8:30am - 4:00pm

  • Champlain Village Office
    1104 Rte. 9 Champlain, NY 12919
    Call: (518) 298-2373
    champlainor@jceo.org
    Mon, Wed, Thurs 10:00am - 2:30pm
    Tues 10:00am - 3:30pm

  • West Chazy Town Hall
    7734 State Rte. 22 West Chazy, NY 12992
    Call: (518) 493-3491
    chazyor@jceo.org
    Mon - Wed 9:00am - 3:00pm (appointment only)

  • 78 Higby Road, Ellenburg Center, NY 12935
    Call: (518) 492-7357
    dannemoraor@jceo.org
    Tuesday & Thursday 8:00am - 3:30pm

  • Municipal Building
    16 Edmunds Way Ellenburg Center, NY 12934
    Call: (518) 594-3007
    Fax: (518) 594-7414
    ellenburgor@jceo.org
    Tues, Thurs, Fri 8:30am - 4:00pm

  • Peru Town Hall
    3036 Main St. Peru, NY 12972
    Call: (518) 565-9803
    Fax: (518) 643-8455
    peruor@jceo.org
    Mon - Fri 8:30am - 4:00pm

  • 1349 Military Turnpike Plattsburgh, NY 12901
    Call: (518) 825-0742 / (518) 563-6301 ext. 6
    Mon - Thurs 8:30am - 4:00pm

  • JCEO Main Office
    54 Margaret St. Plattsburgh, NY 12901
    Call: (518) 561-6310
    Fax: (518) 562-2947
    abijeau@jceo.org
    Mon 9:00am - 12:00pm
    Tuesday 12:00pm - 3:00pm [Fresh Food Day]
    Wed 12:00pm - 3:00pm
    Thurs 9:00am - 2:00pm
    Friday 11:00am - 2:00pm [Fresh Food Day]

  • Saranac Town Hall
    3668 Rte. 3 Saranac, NY 12981
    Call: (518) 293-6661
    saranacor@jceo.org
    Mon, Wed, Fri 8:30am - 4:00pm

  • Schuyler Falls Town Hall
    997 Mason St. Morrisonville, NY 12962
    Call: (518) 563-1129 ext. 7697
    sfallsor@jceo.org
    Tues 8:00am - 3:30pm
    Wed 8:30am - 1:00pm

FIND AN OUTREACH CENTER NEAR YOU

  • 43 Valco Drive, Malone, NY 12953
    Call: (518) 319-4028
    kmatott@jceo.org
    Mon - Fri 7:30am - 4:30pm
    Closed from 11:00am - 12:00pm every day for lunch.

  • 79 Caranas Dr. Saranac Lake, NY 12983
    Door #17
    Call: (518) 897-1446
    Mon & Thurs 8:30am - 3:00pm

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